Who We Are

The Logic Center

Most of the small business community is fixated on the new customer and the next new dollar — and neglects the past customers who already paid, or the ones who reach out. TBC closes that gap.

DORMANT ACCOUNT // SCHEMATIC

The problem we scan

STATUSINACTIVE 18+ MONTHS
LAST_TX$340.00
LTV_POTENTIAL$1,820.00
REACTIVATION%34%
ACTIONNONE — NO FOLLOW-UP

This account has revenue potential — but no system is following up. Multiply by hundreds of dormant records. That's your revenue leak.

THE TBC SOLUTION // HUMAN-LED

What we do about it

01

Customer audits: we review your customer history to identify dormant accounts and repeat-sale opportunities.

02

Relationship follow-up: we reach out through approved emails and calls on your business's behalf.

03

Data organization: we clean up customer lists, update your CRM, or build custom Excel trackers.

04

Retention & rebooking: we bring former customers back — and report every outreach, response, and next step.

Start Your Audit
The in-house reality
$60K–$85K/yr

That's what multi-million-dollar companies pay full-time account managers to do this exact job — follow up with past customers. Small businesses can't afford a hire like that. TBC is the outsourced version, starting at $699/month.

“You focus on running your business. TBC follows up with the customers you already worked hard to earn.”

The TBC promise

TBC command lab interior

The Command Center

A dedicated account-management rhythm — built for the businesses that don't have one.

Our Principles

What we believe

Retention over acquisition

The small business community is fixated on the next new customer and the next new dollar. We reclaim the revenue already sitting in your database — lower risk, higher ROI.

Small-business only

We're built for businesses that sell directly to consumers — photography studios, retailers, fitness programs, karate schools, and beauty businesses.

Your outsourced account manager

TBC handles the follow-up that busy owners don't have time to manage — done for you, in your business's name. No new software to learn.

Authorized & separate

You provide an approved company email and authorized customer information. Every client's records stay separate, private, and never shared.

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